隐私政策
本隐私政策说明 上海尚霁科技有限公司(以下简称"我们")在您访问本网站或使用我们的产品与服务时,如何收集、使用、存储和保护您的个人信息。请在使用前仔细阅读。
一、我们收集哪些信息
1. 您主动提供的信息
- 联系信息:当您通过邮件与我们沟通时提供的姓名、邮箱及沟通内容。
- 账号信息:若我们的产品提供账号功能,包括您注册时填写的账号标识、昵称等。
- 反馈内容:您提交的问题反馈、功能建议及随附的截图、日志等材料。
2. 使用产品时自动收集的信息
- 设备信息:设备型号、操作系统版本、系统语言、设备标识符。
- 日志信息:崩溃日志、错误报告、功能使用记录,用于定位问题与改进产品。
- 网络信息:IP 地址与网络类型,用于保障服务可用性与安全。
3. 我们不收集的信息
除非获得您的明确授权,我们不会收集您的精确地理位置、通讯录、相册、麦克风或摄像头内容。若某项产品功能确需上述权限,我们会在使用该功能时单独向您申请,并说明用途;您可以拒绝,拒绝仅影响该项功能,不影响其他功能的使用。
二、我们如何使用这些信息
- 提供、维护产品与服务的正常运行;
- 响应您的咨询、反馈与技术支持请求;
- 诊断故障、分析并改进产品体验;
- 保障服务安全,防范欺诈与滥用;
- 履行法律法规规定的义务。
我们不会将您的个人信息用于广告定向投放,也不会将其出售给任何第三方。
三、信息的共享与披露
我们仅在以下情形下共享您的信息:
- 经您同意:在获得您明确同意后,与您指定的对象共享。
- 服务提供商与第三方 SDK:为实现产品功能与保障稳定性,我们可能引入第三方的云服务、数据分析、推送或第三方 SDK(如支付、地图等服务)。我们会在具体产品内以清单形式展示接入的第三方 SDK 名称及用途。这些服务商仅能在为我们提供服务的必要范围内接触信息,并受严格的保密义务约束。
- 法律要求:根据适用的法律法规、司法或行政机关的强制要求进行披露。
- 业务变更:如发生合并、收购或资产转让,我们会要求承接方继续受本政策约束,并在变更前告知您。
四、信息的存储与保护
- 存储地点:我们收集的中国境内用户的个人信息存储于中国境内。如需跨境传输,我们将依法履行相应手续并另行告知。
- 保留期限:我们仅在实现本政策所述目的所必需的期限内保留您的信息。超出保留期限后,我们将删除或匿名化处理。
- 安全措施:我们采用加密传输、访问控制、最小权限等技术与管理措施保护您的信息。但请理解,任何技术手段都无法保证百分之百的安全。
五、您的权利
就您的个人信息,您有权:
- 查阅与复制:了解我们持有的关于您的信息;
- 更正:要求更正不准确或不完整的信息;
- 删除:在法定情形下要求删除您的个人信息;
- 撤回同意:撤回此前给予的授权同意;
- 注销账号:注销您在我们产品中的账号,账号注销后相关个人信息将被删除或匿名化。
行使上述权利,请通过本政策末尾的联系方式与我们联系。我们会在核实您的身份后,于 15 个工作日内答复。
六、未成年人保护
我们高度重视未成年人的个人信息保护。
- 若您未满 14 周岁,请在监护人的陪同下阅读本政策,并在监护人同意后再使用我们的产品。
- 对于面向儿童设计的产品(例如我们开发中的智能玩具相关产品),我们将遵循《儿童个人信息网络保护规定》以及产品发行地适用的儿童隐私法律(包括美国《儿童在线隐私保护法》COPPA 等),在收集前取得监护人的可验证同意,且仅收集实现功能所必需的最少信息。
- 监护人可随时联系我们,查阅、更正或删除其被监护人的个人信息。
- 若我们发现在未事先取得监护人同意的情况下收集了儿童个人信息,会尽快予以删除。
七、Cookie 与同类技术
本网站为纯展示性质,仅使用浏览器本地存储(localStorage)记录您选择的界面语言,该数据仅保存在您的设备上,不会上传至我们的服务器。本网站不使用任何广告追踪 Cookie。
八、本政策的更新
我们可能适时更新本隐私政策。更新后我们会修改本页顶部的生效日期;如涉及您权利的重大变更,我们会通过产品内通知或其他显著方式提示您。
九、联系我们
如您对本隐私政策或个人信息保护有任何疑问、意见或投诉,请联系:
- 公司名称:上海尚霁科技有限公司
- 电子邮箱:{{COMPANY_EMAIL}}
- 联系地址:{{COMPANY_ADDRESS}}
This Privacy Policy explains how Shanghai Shangji Technology Co., Ltd. ("we", "us") collects, uses, stores, and protects your personal information when you visit this website or use our products and services. Please read it carefully before use.
1. Information We Collect
1.1 Information you provide
- Contact details: name, email address, and the content of your message when you contact us.
- Account information: where a product offers accounts, the identifier and display name you register with.
- Feedback: issue reports, feature suggestions, and any screenshots or logs you attach.
1.2 Information collected automatically
- Device information: device model, OS version, system language, and device identifiers.
- Log information: crash logs, error reports, and feature usage records, used to diagnose problems and improve the product.
- Network information: IP address and connection type, used to keep the service available and secure.
1.3 What we do not collect
We do not collect your precise location, contacts, photo library, microphone, or camera content without your explicit authorisation. Where a feature genuinely requires such a permission, we will request it separately at the point of use and explain why. You may decline; declining affects only that feature.
2. How We Use Information
- To provide and maintain our products and services;
- To respond to your enquiries, feedback, and support requests;
- To diagnose faults and improve the product experience;
- To keep the service secure and prevent fraud and abuse;
- To comply with applicable legal obligations.
We do not use your personal information for targeted advertising, and we do not sell it to any third party.
3. Sharing and Disclosure
We share your information only in the following circumstances:
- With your consent: with parties you designate, after your explicit agreement.
- Service providers and third-party SDKs: to deliver functionality and maintain reliability, we may engage third-party cloud, analytics, push notification, or third-party SDK services (such as payment or mapping services). We will list the names and purposes of integrated third-party SDKs within each specific product. Such providers may access information only as needed to provide services to us, and are bound by strict confidentiality obligations.
- Legal requirements: where disclosure is required by applicable law or by a competent judicial or administrative authority.
- Business changes: in a merger, acquisition, or asset transfer, we will require the receiving party to remain bound by this policy, and will notify you before the change takes effect.
4. Storage and Security
- Location: personal information collected from users in mainland China is stored within mainland China. Any cross-border transfer will follow the required legal procedures and be notified separately.
- Retention: we retain your information only for as long as necessary to fulfil the purposes described in this policy, after which it is deleted or anonymised.
- Safeguards: we apply encrypted transmission, access control, and least-privilege practices. Please understand that no method of transmission or storage can be guaranteed to be entirely secure.
5. Your Rights
With respect to your personal information, you have the right to:
- Access and copy the information we hold about you;
- Correct information that is inaccurate or incomplete;
- Delete your personal information where legally provided for;
- Withdraw consent you previously granted;
- Close your account, after which associated personal information will be deleted or anonymised.
To exercise these rights, contact us using the details at the end of this policy. We will verify your identity and respond within 15 business days.
6. Children's Privacy
We take the protection of minors' personal information seriously.
- If you are under 14, please read this policy together with your guardian and use our products only with their consent.
- For products designed for children — such as the smart toy products we are developing — we will comply with the Provisions on the Cyber Protection of Children's Personal Information and with children's privacy laws applicable where the product is distributed, including the U.S. Children's Online Privacy Protection Act (COPPA). We will obtain verifiable parental consent before collection and collect only the minimum information necessary.
- Guardians may contact us at any time to access, correct, or delete the personal information of a child in their care.
- If we learn that we have collected a child's personal information without prior guardian consent, we will delete it promptly.
7. Cookies and Similar Technologies
This website is informational only. It uses browser local storage solely to remember your chosen interface language. That data stays on your device and is never uploaded to our servers. This website uses no advertising or tracking cookies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. For material changes affecting your rights, we will notify you through in-product notices or other prominent means.
9. Contact Us
For questions, comments, or complaints about this policy or about personal information protection, please contact:
- Company: Shanghai Shangji Technology Co., Ltd.
- Email: {{COMPANY_EMAIL}}
- Address: {{COMPANY_ADDRESS}}